How satisfied are you?

Your name   Company
Phone   Email
 
Presales/Enquiry process   Order Process
How would you rate our pre-sales and enquiry process?   How would you rate our order process?
Poor  
Poor
Below Average  
Below Average
Average  
Average
Above Average  
Above Average
Good  
Good
         
Customer Support & Delivery Process   Product Quality
How would you rate the quality of our Customer Support and Order Expediting?   How do you rate the quality of product delivered?
Poor  
Poor
Below Average  
Below Average
Average  
Average
Above Average  
Above Average
Good  
Good
         
Documentation   Overall Level of Satisfaction
How do you rate all documentation around the delivery of the product?  

On a scale of 1 to 10 with 10 as 'very satisfied', how would
you rate your overall level of satisfaction?

Poor  
1 6
2 7
3 8
4 9
5 10
Below Average  
Average  
Above Average  
Good  
         
Anything else you want to tell us?
     
  
 
F-8.2.1 – Customer Satisfaction Questionnaire – Rev0.1